We have another All-Star!
Once again, this story involves dealing with blackberry's... they are rapidly becoming the most frustrating thing to work with, however, they also supply me with material for this blog, so I can't complain TOO much. However...
I walked into the users office, whom immediately asked me "How do I activate this thing?" I told her she needed to call the number listed and supply the information that is provided on the sheet of paper. Her response: "Well, how am I suppose to call on a phone thats not activated?" ".... with your desk phone?"