Monday, November 23, 2009

Thats why....

... you never give a user administrator rights. Someone dropped off their laptop today because they wanted Office 2007 installed on it. He will be getting it back with alot less. Aside from the normal things (Firefox, iTunes, GChat) there were a couple of other programs installed that I found very entertraining (keep in mind, this is a government issue laptop): Thinking Rabbit Adventure and Command and Conquer Generals. I guess he's trying to save the virtual DC before moving on to the real one?

Thursday, November 19, 2009

You, Me and TV

The other day our "Command Center" was opened up for a training exercise. I was one of the tech's assigned to making sure the attendee's where able to access their information without any issues, and answer any questions they where going to have. These questions, also include me being an optometrist.

User: Will I be able to see the presentation?
Me: I don't know, can you see this TV? (Pointing to a 46" television that is showing the presenter, which is no more than 2 feet away)

"The Gang gets a Book"

Our office has recently taken to the idea of writing down all the funny things they hear on a daily basis and putting them into a book. They have called it their "One D Ten T" book. What a GREAT idea... I wish someone told them about this idea a few months ago! :-/

Anyway, here are a few excerpts from said book:

"I don't use laptops, does the Shift Key capitalize the letters?"

User: Why does my computer keep beeping?
Tech: You are pressing the CTRL Key instead of the Shift Key. The Shift key capitalizes the letters.

User: Okay, so I don't have to click on this 'e' icon for internet, I just type google?
Tech: No, you still need to open up Internet Explorer.

User: When the battery low is flashing, do I just need to plug it in?
Tech: Yes.

These are not all the quotes from the book, just some of my personal favorites.

Monday, November 9, 2009

Privacy

More helpful tips from your helpdesk. If you see your IT guy in the bathroom, do NOT asking him questions while he is urinating.