Thursday, February 25, 2010

Change of pace

Every so often I stumble across some entertaining technological tidbit and feel compelled to share it. This is one of those times. The video is about the direction technology (and life) are headed, and how video games have influenced it. It may SOUND boring, but if you, or someone you know, plays games then you are familiar with the topics he speaks about and should definitely give this video a look. I found the last ten minutes highly entertaining.

http://kotaku.com/5479125/points-for-toothbrushing-the-gaming-speech-everyone-is-talking-about

Wednesday, February 17, 2010

Vagueness is key

Oh Tier 1 support. I've talked about our phone support staff before, but this is a new high... or low for them. Maybe I'm feeling particularly picky today, but I don't see how the following phrase is helpful to the person you are trying to escalate the ticket to: "The computer is totally blank or something."