Remedy is the software we use for recieving Helpdesk tickets. Its a fairly straight forward program, users type a "Subject" of the problem, choose a catergory that it should go under, then write a little summary of said issue. Every now and then, we get some gems of a ticket, take for example the one I just recieved. I Sh*t you not, this is what the WHOLE ticket stated:
"Excel keeps asking erroring out"
*sigh*
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