It took me a couple of days, but I was finally able to arrange an appointment with this one particualry indiviudal who apparently, needed their blackberry setup. I emailed them a few minutes before I left my office to make sure they where at their desk. They where, so, off I went. I walked to the stair case right outside my door, went up the two floors, and crossed a hallway to get to this persons desk. It was a TOTAL, of no more than 30 feet (as a crow flies anyway).
The following conversation took place between the hours of 730.30 and 730.37. The converstaion happened in real-time.
"Hi, I'm Nick, I'm with IT."
*confused look* "okay..."
"I am here to setup your blackberry... I JUST talked to you."
"..... do you have your blackberry?"
"Did you leave it at home?"
"..... do you HAVE a blackberry?"
"Ah. Okay. Well, when you get one let me know, then we can help you set it up."